{"id":35,"date":"2024-02-29T13:57:20","date_gmt":"2024-02-29T13:57:20","guid":{"rendered":"https:\/\/support.oisa.oup.com\/?page_id=35"},"modified":"2026-04-27T08:35:59","modified_gmt":"2026-04-27T08:35:59","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/support.oisa.oup.com\/es\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you can\u2019t find the answer to your question on this site, please do get in touch. Our Customer Services team is available via live chat and email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If you are contacting us by email, please include the following information:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Name of your school or organisation<\/strong><\/li>\n\n\n\n<li><strong>The email address linked to your account<\/strong><\/li>\n\n\n\n<li><strong>Your role<\/strong> (e.g., Teacher, Admin, IT Support)<\/li>\n\n\n\n<li><strong>If you are in a live test<\/strong>, please describe any issues you are experiencing<\/li>\n\n\n\n<li><strong>As much detail as possible<\/strong> about the problem so we can support you quickly and effectively<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Live Test<\/strong><br><strong>If you are running a live test<\/strong>, please use the chat button below (in pink to the bottom right), please describe any issues you are experiencing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our email is: <a href=\"mailto:oisa.support@oup.com\">oisa.support@oup.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our Customer Services team are available on chat 24 hours a day to support you\u00a0.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you can\u2019t find the answer to your question on this site, please do get in touch. Our Customer Services [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-35","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"es","enabled_languages":["en","es","de","fr","ru"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/support.oisa.oup.com\/es\/wp-json\/wp\/v2\/pages\/35","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.oisa.oup.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.oisa.oup.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.oisa.oup.com\/es\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/support.oisa.oup.com\/es\/wp-json\/wp\/v2\/comments?post=35"}],"version-history":[{"count":0,"href":"https:\/\/support.oisa.oup.com\/es\/wp-json\/wp\/v2\/pages\/35\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.oisa.oup.com\/es\/wp-json\/wp\/v2\/media?parent=35"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}